House Rules for Events at Seven Stories

Thank you for booking to attend an event at Seven Stories, we’re really looking forward to seeing you. We want everyone to have a safe and enjoyable experience during our events so please read our House Rules before your visit. 


  • all events are seated with 2 metres distance between family bubbles. Please keep an appropriate social distance from others throughout your visit.


  • we’re asking everyone who visits to download the NHS COVID-19 app and scan QR codes on arrival.


  • you will be asked to sanitise your hands on arriving and leaving the building, and encouraged to take every opportunity to use the sanitisation stations through the building.


  • masks are mandatory for adults and young people aged 11+, they are optional for anyone younger.


  • there is a clearly marked one way system around the building that must be followed at all times.


  • We only have one lift in our building and there may be a queue to use it at busy times, especially before and after an event. If you cannot use the stairs then please arrive with extra time to use the lift. 


  • we have very limited storage space for buggies and pushchairs. Please leave them at home (or in the car) if you can and bring as few possessions as possible. If you must bring a buggy, please email us on in advance to let us know.


  • the event will start promptly at the advertised time, doors to the room will open 15 minutes before. Please make sure you arrive at Seven Stories in plenty of time to use the toilets, make your way to the room and take your seat before the event start time.


  • if anyone in your household or social bubble feels unwell, is waiting for the results of a Covid-19 test, or has been asked to self-isolate please do not visit Seven Stories.


If you have any questions about your event or visiting Seven Stories, please get in touch with us on

Event tickets are non-transferable and non-refundable unless the event is cancelled by Seven Stories. Seven Stories retains the right to amend or cancel events as necessary and will issue a full refund in case of cancellation.