When is Seven Stories open?
Opening hours are 10am to 5pm, six days a week in term time (closed on Wednesdays). We are open seven days a week during school holidays (closed Easter Sunday, Christmas Day and New Year's Day).

Do I have to pay to get in?
There is no general admission fee for the museum. It's free to visit us, including all three floors of galleries. Our events and workshops are ticketed and prices start at £5.50 per person. Plan your visit here or call Reception on 0300 330 1095 to discuss your requirements.

Do you offer any discounts?


Seven Stories has no generaly admission fee therefore any discounts for those holding cards, memberships or badges do not apply as all visitors can enter for free. We are reviewing our discounts for these cardholders regularly so please do check or follow us on social media for updates.

  • Blue Peter Badge holders (Each badge holder must be under 16, bring their badge and their badge winner card and be accompanied by a full price paying adult. Find out where else you can use your Blue Peter Badge.)
  • Museum Association Members.
  • National Art Pass card holders.
  • Friends of the National Libraries
  • Max Card holders 
    To get a Max Card, Visit the Newcastle County Council website and join the Disabled Children's Register. Foster carers who are registered can request a Max Card through the Council.



Do I need to wear a mask?

We ask that all visitors to wear a face covering in the public areas if possible. Please see our COVID information page.


Can I bring my own food?

As a public building, we ask that customers don't eat food (their own or purchased from us) in our gallery and exhibition spaces. We need to protect the archive items on display and ensure our gallery spaces remain clean and tidy so that all visitors have an enjoyable visit. There is a grassy area outside our building (turn right out of the main doors) and the Quayside is a short walk away, for picnics in nice weather. Our rooms are available to hire for school or community groups who require a space to eat indoors - please email info@sevenstories.org.uk to enquire.


Do you have any jobs or volunteering opportunities?

Thank you for your interest! Please see our opportunities page.


How can I contact you?

If you have any questions or queries please contact us via email at info@sevenstories.org.uk.


How can I make a complaint?

We hope that you enjoy your visit to Seven Stories.  However, if you do find that you would like to feedback on any aspect of your Seven Stories experience, please email info@sevenstories.org.uk and a member of our senior leadership team will be in touch.


Where is the Collection stored?

The Seven Stories Collection is not stored at the Visitor Centre, but is housed on a separate site, and is only open to the public by appointment. For more information, or to arrange an appointment, please email collections@sevenstories.org.uk.