We are open 10am - 5pm, seven days a week.


Great news - you can now enjoy a number of areas and levels in the museum for free with no standard admission charge! Peruse the bookshop, grab a bite to eat in our cafes and immerse yourself in our permanent exhibition on Level 4. If you'd like to enhance your visit with us even further we have a number of touring exhibitions and events which are pre-bookable with prices starting from just £6.50pp, so you can tailor your visit to suit your family and their ages/interests. These include the touring exhibitions - the live theatre experience Once There Was Magic and the beautiful Shifter of Shapes (exploring the book The Lost Spells) - and a variety of workshops and events for all ages. Find out more and book on our What's On page.

Our handy video explains how to plan your visit, where to go and what you can do:



We are committed to ensuring everybody can feel comfortable visiting our museum. You can find out more on our COVID Safety page.

Our team are doing their best and will help to ensure you have a fantastic visit. Please be kind as we are all navigating the changes together during the pandemic.

Plan your visit using the boxes below.