Planning Your Visit

Planning your visit


We are open 10am - 5pm, seven days a week. Some of the exhibitions must be pre-booked, but other areas of our Centre are free and you can drop in - find out more on this page.


If you're a regular visitor, you might have noticed that we've changed a little during 2020 - for obvious reasons! Like all cultural venues we've had to adapt and there are some differences we wanted to tell you more about... 

  • Entry to the bookshop, cafe and Level 4 exhibition is free and you don't need to book, just pop in between 10am and 5pm. We monitor the number of visitors in the exhibition and we might ask you to wait a few minutes if it's busy, so we can keep everyone socially-distanced.
  • We are committed to ensuring everybody can feel comfortable visiting our museum. We ask that you still wear a mask when walking around the building and please follow our one-way system. We don't accept cash payments in the bookshop or cafe. Our team (wearing masks or visors) are on-hand to chat about any worries you have. You can find out more on our COVID Safety page.
  • Pre-booking is required for the Shifter of Shapes and Once There Was Magic exhibitions. If you would like to go to one of these exhibitions and also visit the free exhibition floor during your visit, just pop to Level 4 when you're ready and our team will be there to guide you.
  • Our bookshop and cafe on Level 3 have had makeovers! We also have a new pavement cafe so you can enjoy the sunshine (hopefully!) and a slice of one of our new traybakes.