Accessibility at Seven Stories

Before Your Visit 

We want you to feel comfortable at Seven Stories and give you the best possible visitor experience, please feel free to contact the Reception team on 0300 330 1095 ext. 300, to discuss your visit. Our Staff are happy to talk through what to expect before you arrive and on the day. If you or any of your group needs support to enjoy your visit, please ask a member of staff on arrival or call prior to your visit with any queries. 

Lift  - CURRENTLY OUT OF ORDER

Seven Stories is a listed building and we are delighted to celebrate its unique features.  However, this does mean we are limited to one lift for our visitors. Please give priority to those with buggys and access requirements. You might have to wait during busy periods.

Toilets

Accessible toilets (excl. WC access) are on Levels 2 and 7. Baby change facilities are available on Levels 2 and 7. Please put soiled nappies in the bins provided. 

Wheelchair access

All seven floors are accessible for wheelchair users via the lift.

Subtitled Films

The films displayed in our galleries are complete with subtitles.

Induction Loops

If any of our visitors require induction loop facilities we have partial support and our team will be happy to help make your visit as easy as possible.

Staying Safe

Please supervise your children at all times. Report any lost children, first aid incidents or any other concerns to a member of staff so that we can help you.

Photography and Filming

Please make memories and take photos to remember your visit.  We just ask that you help us to protect the precious artwork on show by turning off your flash and not taking close up shots of the work on display. We also ask that you do not film our storytimes so that everyone can enjoy the experience.  Share your photographs with us by tagging @7stories.

Seating

Seating can be found on all levels and in all galleries.

Food and Drink

Food and drink is not permitted anywhere outside the Cafe and Coffee Shop. For the safety of others, hot drinks are not to be carried around our building.

Looking after our planet

Please put waste in the bins provided and encourage children to use the recycling bins. Together we can all make a difference to preserve our planet.

Consider Others

During story times and events please keep mobile phones on silent. We also ask that you refrain from filming our story times.  During performances and events please supervise your children at all times.

Guide Dogs

Seven Stories welcomes Guide Dogs into the building but no other animals are permitted.